Customer Service

This is a description of my return policy and customer service contact information just in case you need it.

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My return policy is that if you’re not happy with any of the services or ebooks that you buy from me, for any reason whatsoever, I’ll give you all of your money back.

Just send me an email at info [at] heathernicholds.com and I’ll process a refund for you as soon as possible. I promise I won’t try to talk you into staying on.

If you’re not happy with your purchase, I wouldn’t feel right keeping your money and won’t sleep properly. I value my sleep very highly, so if you’re not happy I’m not happy.

If you bought access to my meal plan or cooking class membership site, your access will expire as soon as the refund is processed.

Shipping

All of my products and services are currently electronic, meaning they aren’t physical books or dvds. So there is no shipping required – just the ability to download!

Contact Info

Email is the best way to get in touch with me for any questions or concerns you might have.

Second best is by phone at 347-913-3318. It goes direct to voicemail, but you can leave a message. I can’t always return calls.

My mailing address is 20 Jack Poole Dr, Woodstock, ON, Canada, N4S 8V9

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